Question 1

What types of care services do you offer?

Accepted Answer

We provide a wide range of services including personal care, companionship, medication management, meal preparation, and soon, supported living and children’s care services.

Question 2

What is a Privacy Policy?

Accepted Answer

At Hands On Healthcare Solutions Ltd, a Privacy Policy is our commitment to protecting your personal information and respecting your rights. We collect and process personal data—such as names, contact details, and care-related information—solely to deliver and manage our care services. This is done in full compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our lawful basis for processing includes consent, legitimate interest, and legal obligations. Your information may be used to create care plans, communicate with you, improve our services, and meet regulatory requirements. We do not sell or share your data with third parties unless it is legally required or essential to your care.
All personal information is stored securely and only retained for as long as necessary. You have the right to access, correct, or request the deletion of your data, and you may contact us at any time to exercise these rights.
Hands On Healthcare Solutions Ltd is the Data Controller and can be reached at Info@hohcs.co.uk (mailto:Info@hohcs.co.uk)or +44 1234 309671   
 Our website may also use cookies to improve your browsing experience, which you can manage through your browser settings. If you have concerns about how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office.

Question 3

What is domiciliary care and how can it help my loved one?

Accepted Answer

Domiciliary care involves providing support and care in the comfort of your own home. This can include assistance with daily activities, personal care, and companionship, allowing your loved one to maintain their independence while receiving the support they need.

Question 4

How do you ensure the quality of your care services?

Accepted Answer

We are a CQC registered provider, which means our services meet the high standards set by the Care Quality Commission. Our team is trained to deliver compassionate, person-centred care that promotes independence and dignity.

Question 5

Do you offer live-in care services?

Accepted Answer

Yes, we offer live-in care services where a dedicated carer stays with your loved one in their home, providing round-the-clock support and companionship. This service is ideal for those who need continuous care and prefer to stay in their familiar environment.

Question 6

What is domiciliary care and how can it help my loved one?

Accepted Answer

Domiciliary care involves providing support and care in the comfort of your own home. This can include assistance with daily activities, personal care, and companionship, allowing your loved one to maintain their independence while receiving the support they need.

Question 7

How can I arrange care services for my family member?

Accepted Answer

You can contact us directly via phone or email to discuss your needs. Our team will work with you to create a tailored care plan that meets your family member’s specific requirements.

+44 1234 309671

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FAQ

Frequently Ask Questions

We’ve answered some of the most common questions to help you understand our services and how we work. If you need more information, feel free to get in touch with our team anytime.

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